Get in Touch With Us

This is the page to use when you want to reach the editorial team behind New York Online Casinos — to flag a bonus term that has changed, query something we have written about a casino site, ask how we rank operators, or raise a partnership enquiry. Email is the only channel we run, and a person reads every message.

Editorial contact: [email protected]. We aim to reply within two business days, Monday to Friday. We are a review and comparison publisher, not a casino operator, so we cannot access your account, release a withdrawal, unlock a bonus or verify your identity documents. Those requests have to go to the operator's own support desk.

Age and eligibility: this site is for adults only. Most real-money casino brands restrict play to 21 and over, and we do not accept or answer correspondence from anyone under that age. If you are struggling with gambling, call 1-800-GAMBLER or New York's HOPEline on 1-877-8-HOPENY (1-877-846-7369), available 24/7 and confidential.

How our funding works, and why it does not change the rankings

Some of the links on rbtpracticemockexam.com are commercial. If you open an account with an operator after clicking through, we may earn a commission from that operator. That arrangement pays for the research behind the site. It does not buy a position in our tables, it does not soften a review, and it does not stop us listing a drawback. If you believe a review reads as though it were bought, say so in an email and point to the passage — we will look at it and publish a correction if one is warranted.

What to email us about

• Corrections — a wagering requirement, match percentage, free-spin count, withdrawal limit or eligible-state note that no longer matches what the operator publishes. Include the brand name and, if you can, a screenshot or the page you saw it on.
• Bonus terms you cannot decode — playthrough multiples, game weighting, max bet while a bonus is active, expiry windows. We will explain in plain terms what the published terms say. We will not predict an outcome for you.
• Payout and banking problems — we cannot intervene, but patterns matter to our scoring. Tell us the method, the date range, and what the operator told you.
• Methodology questions — how a rating was reached, why one site outranks another.
• Partnership, affiliate and media enquiries — introduce the company and outline the proposal. Commercial contacts reach a separate inbox from our editors.
• Responsible gambling concerns — for yourself or someone else. We will point you to the helplines and self-exclusion routes below; we are not counselors.

Where legal standing sits in New York — and what we cannot tell you

This comes up in our inbox more than anything else, so here is the honest position. New York has legalized and regulated online sports betting, overseen by the New York State Gaming Commission. It has not legalized or licensed online casino gaming. There is no state-regulated real-money online slots or table-game product in New York the way there is in New Jersey, Michigan or Pennsylvania. Retail casino gaming exists at licensed commercial and tribal properties in the state.

That means the offshore real-money brands you see compared across the internet are not licensed by New York, and sweepstakes and social-casino sites operate under a different legal theory again — promotional sweepstakes law rather than gaming licensing. Some sweepstakes operators exclude certain states entirely, and those exclusion lists change. Before depositing anywhere, read the operator's own terms on eligible states, confirm the age requirement, and check what regulator, if any, it names.

We are not lawyers and nothing here is legal or tax advice. If your question is whether a specific site is lawful for you to use, or how winnings should be reported, speak to a qualified attorney or tax professional in your state. If you email us that question, that is the answer we will give you.

Three operators readers ask about most

These are the brands that generate the highest share of our inbox, so it is worth setting out what we can and cannot help with for each. Ratings shown are our own editorial scores, not customer-review averages, and every headline offer carries terms you need to read on the operator's own site.

Raging Bull — rated 10.0

Top of our table and the single biggest source of reader questions, almost all of them about the headline 410% up to $10,000 plus 50 free spins. Material conditions: this is a deposit-match offer, so your own money is at risk to trigger it; it carries playthrough requirements that must be cleared before any withdrawal, an expiry window, and game weighting that typically counts slots fully and table games at a much lower rate or not at all. Maximum bet while bonus funds are live is usually capped, and breaching it can void winnings. Limitation: a match this large is not licensed by any New York authority, and very high match percentages generally come attached to correspondingly high playthrough — the headline number tells you almost nothing until you read the multiple beside it. Check the terms page before you deposit, not after.

Magician Bet — rated 9.8

The one readers write in about for the opposite reason: its 101% no wagering offer removes the playthrough question that dominates every other email we get. If the bonus genuinely carries no wagering, what you win from it is withdrawable without clearing a multiple, which is rare and worth understanding properly. Material conditions still apply — a qualifying deposit, minimum and maximum amounts, a claim window, and possible caps on how much bonus-derived winnings can be withdrawn. Limitation: no-wagering offers are almost always smaller in absolute terms than a headline match, and the value can be limited by a withdrawal cap that people miss. It also sits outside New York regulation, like every real-money brand on this site.

Slots of Vegas — rated 9.8

Queries here skew toward the free-spin component: 375% bonus plus 50 free spins on Cash Chaser. Because the spins are tied to one named game, they cannot be moved to a title you prefer, and winnings from them are normally subject to their own playthrough and a cap on the amount convertible to cash. The deposit match has separate terms from the spins — readers frequently assume one set of rules covers both. Limitation: game-specific spins narrow your choice, and the combined terms are more complex than a single-part offer, which makes it easier to breach a condition by accident. No New York license applies.

Comparing the offers at a glance

Every figure below is the operator's own advertised headline. None of it is withdrawable without meeting the published conditions, and we have not independently verified payout behavior.

Operator	Headline offer	Editorial rating
Raging Bull	410% up to $10,000 + 50 free spins	10.0
Magician Bet	101% no wagering	9.8
Slots of Vegas	375% bonus + 50 free spins on Cash Chaser	9.8
Uptown Aces	600% for new players	9.7
Card Crush	Instant welcome reward: 2 mystery coins & 5 cards	9.6
Zumba Cards	250% deposit bonus up to 250 SC	9.5
BetUS	200% up to $4,000 for new players	9.4
Amazon Jackpots	4 posters + 40 free SC + bonus wheel for $20	9.2
Slots and Casino	500% up to $2,500 x3	9.1
Bets.FM	225% deposit bonus up to 1 BTC + 225 free spins	9.0

Note the mixed currencies. Offers quoted in SC are sweepstakes coins, not dollars, and redeem under sweepstakes rules rather than as a cash balance. Bets.FM quotes in bitcoin, which means exchange-rate movement changes what the cap is worth from one day to the next. If you email us asking which is "biggest," that distinction is the first thing we will raise.

Money questions we can and cannot answer

We do not hold funds and cannot see your balance. What we can do is explain how the mechanics generally work so you know what to ask the operator.

• Cost to take part — real-money sites require a deposit to claim a match offer, and minimum qualifying deposits vary by brand and sometimes by payment method. Sweepstakes-style offers like the Amazon Jackpots $20 bundle are purchases of a product with promotional coins attached, not cash gambling stakes.
• Paying in — availability for US customers is inconsistent. Card deposits are frequently declined by US issuers for gambling merchants; e-wallets, prepaid cards, bank transfer and cryptocurrency appear on some brands and not others. Verify on the cashier page before you commit; do not assume a method listed for another country works here.
• Getting paid out — withdrawal methods are usually narrower than deposit methods, and many operators require you to withdraw back to the method you deposited with. Expect per-transaction and per-week or per-month withdrawal limits, and possible fees on the faster rails.
• Timing — advertised speeds are marketing claims. Real time-to-cash is the operator's internal review plus the rail itself, and a first withdrawal almost always takes longest because KYC is completed then.
• Currency — if an account is denominated in something other than USD, or funded in crypto, conversion spread is a real cost. Ask where the rate comes from.

Before emailing us about a slow payout, check three things: whether KYC is fully approved, whether any bonus playthrough is still outstanding on the balance, and whether you have exceeded a withdrawal limit for the period. Those three account for most delays readers describe.

Questions about the games themselves

We assume you know how to play. What readers actually ask is which categories a given site carries, and that breaks down consistently:

• Online slots — the bulk of most libraries, from simple three-reel titles to feature-heavy video slots, plus progressive jackpots where a pooled prize grows across players. Progressives usually require a qualifying bet size to be eligible for the top tier.
• Table games — blackjack, roulette, baccarat and their variants, typically with a lower house edge than slots but often weighted at a fraction of their value toward bonus playthrough.
• Video poker — paytable-driven, and the paytable version on offer changes the theoretical return, so it is worth checking which variant a site runs.
• Live-dealer rooms — streamed tables with human croupiers and set table limits. Minimums and maximums are the thing to compare here, along with how many tables run at peak hours.

We will happily tell you which studios a site says it works with and where to find published RTP figures and RNG certification statements. We will not tell you which game to pick, and we cannot tell you what any session will return. RTP is a long-run theoretical figure across enormous numbers of rounds; it says nothing about your afternoon, and the house edge means the expected result over time is a loss. Nobody should treat any of this as income.

The other products these brands run

Several operators on our list are not casino-only, and that matters for your email because support queues and bonus terms can be shared across products. BetUS runs a sportsbook alongside casino play, and sports wagering carries its own rollover structure — usually lower multiples but different qualifying-odds rules. Brands like Card Crush, Zumba Cards and Amazon Jackpots sit in the sweepstakes and social-casino space, where you play with coins under promotional rules and redeem rather than withdraw; eligibility and state exclusions there work differently from a cash casino. Bets.FM's crypto-denominated offer reflects a wider crypto-wallet product wrapped around the games. If your question relates to sports betting or a sweepstakes redemption rather than casino play, say so in the subject line and we will route it properly.

How we score the sites, in case that is your question

1. Bonus honesty — is the wagering multiple, expiry, max bet and game weighting published clearly, or buried? An offer with unreadable terms loses points regardless of its headline size.
2. Banking and payouts — breadth of methods that actually work for US customers, published withdrawal limits, fee transparency.
3. Game range — slots, tables, video poker and live dealer, and the named studios behind them.
4. Fair play signals — published RTPs, RNG certification statements, and whatever licensing the operator names.
5. Mobile — whether play runs in a browser on iOS and Android without a download, and how the cashier behaves on a small screen.
6. Support and tools — live chat availability, response quality, and whether deposit limits, time-outs and self-exclusion are easy to find rather than hidden.

Scores are researched from published sources and operator documentation. We have not deposited, played or withdrawn at these sites, and we do not claim to have. Commission never moves a position. Ratings are reviewed periodically and this page was last fact-checked on Sep 23, 2026 by Natalie Hayes.

Getting help, and stepping away

If gambling has stopped being entertainment, reach out before you email us about a bonus. The national helpline is 1-800-GAMBLER. New York's HOPEline is 1-877-8-HOPENY (1-877-846-7369), or text HOPENY (467369) — free, confidential and staffed around the clock. New York also operates a voluntary self-exclusion program through the New York State Gaming Commission for licensed venues, and most operators offer their own deposit limits, session reminders, cooling-off periods and account self-exclusion inside account settings. Set them before you need them, not after.

Never deposit money you need for anything else, and never increase stakes to recover a loss — the odds do not change because you are behind.

Before you write to us

Include the operator name, what you were looking at, and the date. If it is a correction, a link or screenshot gets it fixed far faster. If it is a partnership, put "partnership" in the subject line. Everything else goes to [email protected] and reaches an editor.

Readers outside the US sometimes reach us by mistake; if you are in the UK and were looking for a different market entirely, our overview of casinos operating outside the GamStop scheme is the closer fit. Otherwise, take your time with the terms pages, compare on conditions rather than headline percentages, and email us if something does not add up.